Terms
Terms and Conditions
Introduction
Welcome to CentralParkJourney.com. By using our website and services, you agree to the following terms and conditions. Please read them carefully before using our website or making a reservation. If you do not agree with these terms, you should not use our services.
Booking a Tour
To book a tour through our website or app, you must provide accurate and complete information, including your name, contact details, and payment information. You agree to provide truthful and accurate information during the booking process.
All bookings are subject to availability. We reserve the right to refuse or cancel bookings at our discretion if we believe the booking does not comply with our terms.
Payment
Payment for tours can be made online through our secure payment provider, or alternatively, you may pay in cash at the time of the tour. Payment is required at the time of booking to confirm your reservation.
All prices on the website are displayed in US Dollars (USD) unless otherwise stated. The price of the tour is inclusive of any applicable taxes or fees unless otherwise specified.
Tour Cancellations and Refunds
If you wish to cancel your booking, you must notify us at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before the tour will be subject to a cancellation fee of 50%. No refunds will be provided for no-shows or cancellations made on the day of the tour.
If we need to cancel a tour due to unforeseen circumstances (e.g., weather conditions, maintenance, or other reasons), we will offer you a full refund or the option to reschedule the tour at no additional cost.
Tour Responsibilities
You agree to follow the instructions provided by our guides and drivers during the tour for safety reasons. CentralParkJourney is not responsible for any personal injury, loss, or damage that may occur during the tour due to failure to follow instructions or negligence on your part.
Conduct During the Tour
We expect all participants to behave in a respectful and responsible manner during the tour. Any behavior that disrupts the enjoyment or safety of the group may result in removal from the tour, and no refund will be provided.
Liability Limitations
CentralParkJourney is not liable for any damages, losses, or injuries that occur during the course of your tour. We are not responsible for any personal belongings lost, stolen, or damaged during the tour. Our liability is limited to the amount paid for the tour, and we will not be responsible for any indirect or consequential damages.
Personal Information
Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you agree to the collection and use of your personal information as described in our Privacy Policy.
Changes to Terms and Conditions
We reserve the right to change or update these terms and conditions at any time without prior notice. Any changes to the terms will be posted on this page, and your continued use of our website and services will constitute acceptance of the updated terms.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company operates. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].